Learning and Development Consulting
Mercer College and Mercer consultants can work closely with clients to provide a host of tailored learning and development (L&D) consulting solutions, including L&D strategy development, L&D department audits, action learning implementation, learning and performance needs analyses, and evaluation of effectiveness. Our consultants take a systematic and unbiased approach to ensure that solutions cater to the specific needs and goals of our clients.
Our approach to consulting projects includes the following steps:
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Outcomes: Desired outcomes determined and project defined |
Analysis: Organizational analysis and best-practices research |
Barriers: Obstacles determined and changes recommended |
Solutions: Changes designed, developed, and implemented |
Results: Project outcomes evaluated, next steps determined, and successes celebrated |
Mercer College can offer consulting in all areas of learning and development.
Our consulting solutions can include:
- Learning and development audits
- Learning architecture
- Restructuring of learning and development areas
- Learning and development benchmarking
- Implementation of learning strategies
- Action learning strategy, process and implementation
- Evaluation of training effectiveness
- Talent development strategies and activities
Learning and development strategies
Are your people development initiatives (training, coaching, etc.) keeping up with the pace of change in your organization? Mercer College and Mercer consultants can work with the L&D team to develop a learning and development strategy that supports your organization to deliver business results.
Learning and development audits
A review of your L&D function will provide information on how your L&D services can better align with business needs, how to maximize your L&D spend, and to ensure that your services are benchmarked against best practices from the world's leading companies.
Learning architecture
Do you have the right designs in your learning products to deliver on the L&D promise to the organization? Practitioners trained in adult learning theory are able to base their learning products on proven strategies and techniques to deliver the most effective learning programs for your organization. A review of your programs by a Mercer College consultant can ensure that your curriculum will meet your business needs both in content and process.
Restructuring of learning and development areas
Are you utilizing your resources for maximum impact? A review of your L&D team and functional structure can ensure that your resources are being deployed in the most effective manner possible.
Learning needs analysis
Mercer College and Mercer consultants can work with your managers to determine the knowledge, capabilities and behaviors your workforce needs to help bring your organization closer to its strategic goals. By working with you to understand current performance and knowledge gaps, and the obstacles those gaps can present, we can jointly develop learning and development initiatives (formal and informal) to close those gaps and improve organizational performance.
Learning and development benchmarking
How does your L&D function compare with that of other world-class organizations? What can you learn from the best practices of others? Benchmarking your L&D function can ensure that you are developing the talent your organization needs to be the market leader.
Implementation of learning strategies
Mercer College and Mercer consultants will work with your L&D team to design and develop implementation strategies to ensure a successful rollout of learning programs and interventions such as orientation programs, management associate programs, and other targeted learning programs. Our consulting service can also include communication strategies to ensure maximum take-up rates of your new programs.
Action learning strategy, process and implementation
Action learning, provided in conjunction with in-house workshops or as a stand-alone initiative, is a powerful learning process whereby participants, while working in teams on challenging projects, study their own actions and experience in order to improve performance. Action learning embodies the concept of "learning by doing" by assigning teams of colleagues with real work projects, from which teams are held accountable for real results.
Evaluation of training effectiveness
Are your training programs, and your L&D function, delivering their expected value to your organization? Our consultants can provide targeted advice on how to build evaluation into both your training programs and the functioning of your entire L&D department. We can also help you to develop other evaluation methodologies to measure effectiveness and communicate the benefits of learning and development to the business.
Talent development strategies and activities
Utilizing global research and incorporating best practice approaches, Mercer consultants can work with your organization's HR and senior management to design, develop and implement the talent development strategies necessary for your organization to achieve its talent management and strategic business objectives. For more information on Mercer's talent management services, please visit our Human Capital website.
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